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The most beautiful operator | shines in the ordinary post
Time：2024-11-19
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There is such a group of people, they are conscientious, because of the "particularity" of the profession, silently stick to their posts. They have a high sense of responsibility, with loyalty and responsibility, due diligence, they are the operators of the Sonxun stock operation service center.
As the saying goes: "Whose service is good, who can occupy the market!" Sonxun shares began to enter the field of alarm network operation services in 1995, and is the only listed enterprise with alarm operation services. In the service of financial networking alarm business for more than 20 years, it has built a huge real-time online monitoring and operation service network, which has made outstanding contributions to the financial security of the capital and many cities, and has become a model of financial security management in the country. Up to now, the company's alarm operation services have provided more than 10,000 security systems of different sizes for dozens of provinces and cities across the country.
The most beautiful check-in agent
Han Yu, born in 1986, from Shanxi Province, is a clerk in the operation service center of Sonxun Shares. Mainly responsible for alarm monitoring network operation services, security inspection fault maintenance order delivery services, emergency treatment and other work. Since joining the work, she has been strict with herself, always "obsessed" with her work, accumulated rich experience, and patiently guided the professional skills of colleagues around her, to achieve the improvement of the comprehensive strength of all staff, and played a role as a model pioneer. Over the years, Han Yu has always stuck to her position and performed her duties responsibly. When she is responsible for night management work (7*24 hours operation security), she can always deal with the emergency in the first time after receiving a call, putting the needs of work and customers in the first place.
During the "New Year's Day" in 2022, Han Yu found that the line temperature of a customer's electrical equipment was too high during the duty period through the "Sound and fast smart safety electricity monitoring and warning platform", and after receiving the system alarm, immediately notified the customer fire prevention officer, and communicated with the account manager to power off the operation, so that the line temperature returned to normal and the fire accident was avoided in time.
"One minute on the job, 60 seconds responsibility." During the celebration of the "101st anniversary of the founding of the Communist Party of China" in 2022, a criminal suspect maliciously disturbed public order and endangered the safety of withdrawals in a self-service area of several banks in Shunyi District, Beijing. As an on-duty operator, Han Yu promptly reported to the local public security organ in accordance with the police handling plan, and assisted the police to replay and collect evidence through surveillance video, providing strong evidence for the public security organ to finally capture the criminal suspect, and also protecting the equipment and capital security of the bank and customers. There are many more such quick response and timely disposal incidents.
For her work, Han Yu always goes all out and fulfills her duties. However, due to the busy work, I have less time to accompany my family. "To do simple things well is not simple", Han Yu's voice is hoarse every day after work, she is not tired of repeating the same words, the same actions, patiently solve various "small problems" of the customer unit. Colleagues around her always say: Han Yu is always so energetic, everything is for everyone's sake, when it comes to things, she always says, "I'm in, I'm on top."
Operation service
The operation service center of Sonxun shares, the implementation of 7x24 hours of work system, up to now, the security of 7853 bank outlets, 449 subway stations 1084 security checkpoints, dangerous goods management outlets 497, education, delivery, hospital and other industries outlets 1485, online operation monitoring points have exceeded 200,000, the annual service passenger flow of more than 2 billion people. In 2022, 9 real smashing incidents and 126 overnight stays were successfully discovered and handled.
Every aspect of the banner, confirmed the sound Xun stock operation service center operator's craftsman spirit and efficient service quality! Like Han Yu, there are many unknown, hard-working and excellent check-in staff. As an ordinary check-in staff, they always stick to their posts silently, and shine in their ordinary posts with "sharp eyes" and quick response quality service.
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